Data Protection Policy

DATA PROTECTION POLICY

1. DEFINITIONS

“Private Workspaces” mean and refers to the access-controlled portion of the Website that Registered Users can access by logging into their User Accounts and use to communicate or to store information and content that is not for public access.

“Shared Workspaces” means and refers to portion of the Website, which is not access controlled, where Users may share personal data, information etc.

2. CONSENT OF THE USER

By submitting information through the Website, you agree to the terms of this Data Projection Policy relevant to your usage and you expressly consent to the processing of Information according to this Data Protection Policy. Information submitted may be processed by The Business Support Project in India, where it is collected, as well as other countries where laws regarding processing confidential information may be different than the home country of the User.

3. BUSINESS SUPPORT PROJECT VIRTUAL MATCHMAKING PLATFORMS

The Get Involved Registration Page, “India Readiness Kit”, EEG platform and the registration inks to various events available on https://euindiabusinesssupport.eu are areas of the Website which are for the benefit of Registered Users aka Private Workspaces. The information contained in Private Workspaces shared between The Business Support Project and Registered Users is not used for any purposes other than to facilitate communication, matchmaking and the exchange of information between the parties involved.

4. HOW THE BUSINESS SUPPORT PROJECT COLLECTS YOUR PERSONAL INFORMATION

We may collect personal information from you in the course of our business, including but not limited to

  • Your use of our website and associated platforms.
  • When you contact or request information from us.
  • When you engage our services or because of your relationship with one or more of our staff and clients.
  • the date and time of user’s access to our website;
  • When you offer or provide services to us.
  • When you attend our events, exhibitions or sign up to receive information from us.

Below you will find the purposes for which we collect your data and the legal basis supporting processing of the same.

Purpose Purpose Description Legal basis
Registration Access to events and private sites. Consent
Marketing, Promotion and campaign Inform users about upcoming events and activities of The Business Support Project. Consent
Site Analytics Analyse behaviour of users Consent (cookies)
to provide better user experience.

5. TYPE OF PERSONAL INFORMATION COLLECTED BY THE BUSINESS SUPPORT PROJECT

Purpose Attributes Retention period
Registration Name, e-mail, organisation, address, phone number 3 years
Marketing and campaign Name, e-mail and company name. 3 years
Employee Management Employee information 3 years
Site Analytics As per google Analytics 3 years

6. RESPONSIBILITY FOR YOUR PERSONAL INFORMATION

The Business Support Project is responsible for your personal data acting as an independent data controller. The project is EU funded and is led by GFA Consulting Group GmbH (Hamburg, Germany) in consortium with EBTC – European Business and Technology Centre (New Delhi, India), implementation partner India and EUROCHAMBRES (Brussels, Belgium), implementation partner Europe. All data is stored and secured in EBTC and GFA database and server. And on project closure the data is sent to the Contracting Authority (the European Commission).

7. SHARING PERSONAL INFORMATION

The Business Support Project primarily uses all this information and content for its internal purposes and will contact the data subject via email to inform about updates, new workshops, seminars and new opportunities.

The Business Support Project at no point rents or sells to its Registered Users or any third party any information and/or Content thus collected.

All information stored in server(s) of the Business Support Project is used for matching users based on different parameters, specifications and area of expertise as indicated by the user. Additional information about a Registered User your contact information and other Information may be disclosed by The Business Support Project only with the consent of the user whose information has been sought.

We may also share selective non sensitive information your personal information (see section 4 above) with suppliers to whom we outsource certain services, or with certain professional advisers, or third parties involved in hosting or organizing events or seminars. The Business Support Project may also be required to share your personal information in compliance of any applicable laws or authorities entitled to receive such information under any laws.

8. HOW THE BUSINESS SUPPORT PROJECT MAY USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

  • Register you as a client of The Business Support Project
  • Provide you with services or solutions based on your instructions.
  • Collect information about your preferences and accordingly improvise on the services offered by us to match your needs and expectations.
  • To communicate with you and keep you updated with latest news, developments, announcements in areas of your business interest.
  • To comply with any legal obligations if such need arises.
  • To analyse and improve our services and monitor compliance with our policies and standards.

9. LEGAL REQUESTS

The Business Support Project and its implementors shall fully cooperate with law enforcement inquiries, court orders and decrees as well as with other third parties to enforce laws, such as: intellectual property rights, prevention of fraud, theft, harassment and other rights. The Business Support Project can (and you authorize the Business Support Project to) disclose any Information and Content about you, if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to court summons, orders/decrees or warrants served on us; (b) protect or defend the rights or property of The Business Support Project or third parties; (c) assist in an investigation; or (d) respond to an emergency that poses a threat to the safety of Registered Users or other persons.

10. TERMINATION AND DATA HANDLING

The Business Support Project saves all the Information and Content of a Registered User until their registration is cancelled or the Registered User chooses to delete his/her User Account. The Business Support Project has sole discretion to terminate your Registered User password, User Account (or any part thereof) and remove and discard any information or data uploaded on the server of the project for any reason, including, without limitation, for lack of use or if it believes that you have violated or acted inconsistently with the letter or spirit of the Terms of Use. Please note that once the registration is cancelled or a User chooses to delete his User Account all the Information and Content submitted to The Business Support Project cannot be recovered. You may continue to receive email communications or updates for a short period of time until we have updated all our databases. Notwithstanding anything, The Business Support Project reserves its right to maintain information on Users who have been removed for violating the Terms of Use or otherwise.

11. YOUR RIGHTS AND HOW WE HELP YOU EXERCISE THOSE RIGHTS

You have the right to request details of the information that The Business Support Project may hold about you, how it is processed, request rectification, object to processing as well as request that your personal information is deleted. While we endeavour to keep your most accurate personal information, however, we encourage you to exercise your right and contact us to let us know if any of your personal information is not accurate.

In sections 4 and 5 above you can see what data is collected and for what purpose it is used.
In case you would like to make a complaint in context of exercising your rights, then you may approach the courts of law in India.

12. NOTIFICATION OF CHANGES

The Business Support Project may update this Privacy Policy from time to time as the services offered by the project change and/or expand. If we make substantial changes to this Privacy Policy, we will post the updated policy on this page and we will post notice that this Privacy Policy has changed. Once any changes that the Business Support Project makes to this Data Protection Policy, it become effective. Your continued use of the services provided by the project through its website after such time will signify your acceptance of the new terms.

13. LINKING TO OTHER SITES

The Business Support Project is not responsible for the privacy practices or the content of any other websites to which the Website links or which link to the Website. Our Data Protection policy applies only to the https://euindiabusinesssupport.eu/ website, so if you click on a link to another website, you should read their privacy policy.

14. CONTACT US

If you wish to report a violation of the Terms of Use, your legal rights or have any questions or complaints about our privacy policy, or need assistance, please contact us by phone or mail at the following address:

EBTC New Delhi – Head Office
DLTA Complex, South Block, 1st Floor 1,
Africa Avenue New Delhi 110 029, INDIA
E-mail: info@ebtc.eu
Tel: +91 11 3352 1500
Updated November 3rd, 2021

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